Dr Hywel Jones was awarded the iWantGreatCare certificate of excellence in 2024 for delivering outstanding care.

 

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Written by a patient at Springfield Hospital
27th May 2020


Dr Hywel Jones, What can I say in these current covid times and faced with surgery this man made it all the easier, such a kind, caring, funny and super genuine guy, I can't thank him enough for making me feel at ease, amazing at his job and caring with it I wasn't just a number on his list I was a person I felt like his friend and with no family allowed in he became my family for that day. Thank you again from the bottom of my heart. Keep up the amazing work.

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Written by a patient at Broomfield Hospital
21st May 2020


I was visiting for a septoplasty. The nature of this procedure meant that there was no reason to see Dr. Jones much - he only saw me beforehand to explain the operation, then again to administer general anaesthetic, then briefly afterwards in the recovery ward to check how I was doing. Dr. Jones was very approachable and friendly the entire time, made sure that I understood everything that I needed to, and, as it was my first surgery and I was anxious, did a good job of making sure that I was comfortable in the anaesthesia room. I would definitely be happy to see Dr. Jones again in the future, should I need to visit the hospital again.

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Written by a patient at Springfield Hospital
1st May 2020


I was admitted to Springfield Hospital to undergo Parathyroid surgery by Mr Simon Smith. Dr Hywel Jones was my anaesthetist. Undergoing surgery is quite scary. Dr Jones was amazing, he talked me through the process and put me at total ease. He was making me laugh as he injected me with his 'special Gin and Tonic' and before I knew it I was awake and the surgery was over. Dr Jones and his team are amazing. Thank you so much for looking after me and being so kind and caring.

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Written by a patient at Springfield Hospital
21st March 2020


I recently had a total knee replacement at Springfield Hospital and Dr. Jones was my anaesthetist. At my pre-op appointment I found his relaxed, friendly manner very reassuring and never felt rushed as he went through my medical history, explained the prcedure I was to have and answered my questions. On the day the procedure went very smoothly and again he was very kind and caring. He visited me on both of my post- operative mornings. I was discharged on the third day, a Saturday, and in the evening I had a query about my medication. I contacted Dr. Jones and he responded immediately and could not have been more helpful. I feel I was very lucky to be in the care of Dr. Jones. Marilyn Archer

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Written by a patient at Springfield Hospital
28th February 2020


Thankyou for looking after me Dr Hywell Jones. You made my experience that much better, and really believed that you understood my experience with chronic pain - many proffessionals dont, and that can cause me great upset and anxiety when I feel I have to justify my need for pain medication - so thankyou for that :) God bless you Kind regards Donna Barber

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Consultant anaesthetist with special interest in Endocrine, ENT, Breast and Orthopaedic surgery.